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Customer Service Representative

Below are the duties and responsibilities but not limited to the following: 1. Ability to handle large volume of calls daily. 2. Greeting visitors and helping customers. 3. Answer the phone in a professional manner. 4. Weekly filing 5. Train new associates 6. Communicate with Drivers & Management to solve any customer issues. 7. Assist walk in customers with their purchase in the store. 8. Data entry of Sales Orders for Customers. 9. Data entry of daily invoices for Drivers. 10. Daily update of Complaint log. 11. Other duties as assign

To apply for this position please submit your resumé along with a cover page to briefly introduce yourself.

Job Type: Full-time

Interested in this position? Make sure you meet the requirements below.

Hours & Schedule

Hours: 8am -5pm Must be flexible to work some Weekends


  1. Excellent communication skills
  2. At least 1 year of Customer Service Experience
  3. Attention to Detail
  4. Ability to communicate effectively verbally and in writing.
  5. Must be detail Oriented
  6. Multitask
  7. High School Diploma or GED
  8. Bilingual in English/ Spanish
  9. Quick-books experience is a plus


Customer Orientation, Excellent Customer Service Skills, Strong Written and Verbal Communication, Great Work Ethic, Desire to Learn, Show Initiative and ability to multitask, Teamwork and Cooperation, Flexibility/Adaptability to change., Positive Attitude/Enthusiasm, Dependability/Attendance and Job Knowledge.

About the company

Mama Lola's, LLC dba Mama Lola's Tortillas ("Mama Lola's") headquartered in Phoenix, AZ is a leading regional manufacturer of fresh, organic and preservative free tortillas, tortilla chips and related products.

Founded in 1987, Mama Lola's produces corn and flour tortillas in a variety of flavors, shapes, colors and sizes with the goal of producing the healthiest options at the lowest cost.

Mama Lola's has long been the recognized brand for restaurants, grocers, caterers, distributors and school districts throughout the state of Arizona. Its' strict attention to quality, freshness, on-time delivery and product innovation has made them a valued partner with their customers.

Contact Us For More Information About Our Products


"Rito's uses these tortilla's and they have the best burritos in town!"

- Thomas H

"They have a great history in making our tortillas for our family restaurant. Tortas Chano team thanks Mama Lola's for their quality and service."

- Roger A.

"I discovered...all varieties of tortillas (corn and flour), freshly made of high quality ingredients. They have an impressive line of offerings, including tostada shells of various colors. I left with tasty blue corn tortillas, healthy but very tasty whole wheat tortillas, and a batch of awesome tasting red child whole wheat flour tortillas. Given that their products are affordable, made without preservatives, and high quality ingredients, I can't see buying my tortillas anywhere else."

- Tony H.

"Great staff, very nice and helpful. Gluten free and organic masa available."

- Lewis P.

"I've been searching since 2001 for a good tortilla in AZ. I'm born and raised in the SF Bay area with lots of tortilla factories around. Mama Lolas is the first yellow corn tortilla that is just tortilla no MSG or other things I can't pronounce. They are thick and wonderful. They do not fall apart great for making enchiladas and tacos. We also made corn chips. This is the only tortilla I will buy from now on and I have to drive almost 15 miles from my home in far east Gilbert to superstition market to buy them!"

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