Employee Relations And Training Specialist

Employee Relations and Training Specialist

As the Employee Relations and Training Specialist, you will play a crucial role in fostering a positive work environment and ensuring a safety-first mentality on our production floor. This position requires a strong understanding of employee relations, training and development, as well as knowledge of workers' compensation and OSHA safety regulations. Bilingual proficiency in English and Spanish is essential due to our diverse workforce.

To apply for this position please submit your resumé along with a cover page to briefly introduce yourself.

Job Type: Full-time

Interested in this position? Make sure you meet the requirements below.

Job Responsibilities

  1. Assist in implementing employee relations strategies and initiatives specific to the production floor, promoting a safety-first mentality and adherence to food safety protocols.
  2. Work directly with President and Operations Manager on the development of an employee training / certification program.
  3. Serve as a point of contact for employees on the production floor, providing guidance and support on employment-related matters and safety concerns.
  4. Conduct New Hire Orientations and Monthly Safety Meetings.
  5. Responsible for all new direct labor training and on-the-floor orientation.
  6. Will be an active member of our Safety Committee by providing regular feedback on current safety concerns, potential safety risks, and provide suggestions on ways to improve.
  7. Conduct investigations into employee complaints, grievances, and safety incidents, ensuring fair and consistent outcomes.
  8. Collaborate with management to develop and deliver training programs on OSHA regulations, food safety, and other relevant topics for employees working on the production floor in conjunction with the Facilities Engineer.
  9. Monitor and evaluate training effectiveness, making recommendations for improvements as needed to enhance food safety practices and safety awareness.
  10. Assist in the development and implementation of employee engagement initiatives specific to the production floor, fostering a positive work environment and promoting teamwork.
  11. Will strongly support the Company’s Food Safety Program
  12. Will strongly support the Company’s SQF Program
  13. Will strongly support the Company’s FSMA Program
  14. All other duties and responsibilities as assigned.

Job Skills

Continuous Learning and Development, Ethics and Integrity, Initiative and Action Orientation, Strong Communication skills, Interpersonal skills, Problem-solving and Conflict Resolution, Training and Development expertise, Attention to Detail, Ability to maintain confidentiality and professionalism, Positive Attitude/Enthusiasm, Dependability, Job Knowledge.

Job Qualifications

  • Degree in Human Resources, Business Administration, or a related field. Relevant certifications or additional training in employee relations, food safety, and OSHA safety will be considered a plus.
  • Proven experience as an Employee Relations Specialist, HR Generalist, or similar role, preferably in a food manufacturing or production environment.
  • In-depth knowledge of workers’ compensation laws, OSHA regulations, and best practices in food safety.
  • Strong interpersonal and communication skills, with the ability to effectively interact with employees from diverse cultures and backgrounds.
  • Bilingual proficiency in English and Spanish is required.
  • Excellent problem-solving and conflict resolution abilities.
  • Demonstrated experience in conducting investigations and handling employee relations issues related to safety incidents.
  • Experience in implementing training programs, specifically focused on food safety and OSHA regulations.
  • Ability to work in hot temperature environments and a fast-paced production setting.
  • A flexible schedule is required. Must be available to work morning and evening shifts as needed.

Physical Requirements Pa

As the role requires working on the production floor, physical fitness, and the ability to meet the physical demands of the job, such as standing for long periods, lifting moderate weights, and navigating the production environment, are necessary.


Salary Range

Salary $50,000- $55,000


Medical Insurance

Dental Insurance

Vision Insurance

Supplemental benefit options

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Paid Time Off

Employee Referral Program

About the company

Mama Lola's, LLC dba Mama Lola's Tortillas ("Mama Lola's") headquartered in Phoenix, AZ is a leading regional manufacturer of fresh, organic and preservative free tortillas, tortilla chips and related products.

Founded in 1987, Mama Lola's produces corn and flour tortillas in a variety of flavors, shapes, colors and sizes with the goal of producing the healthiest options at the lowest cost.

Mama Lola's has long been the recognized brand for restaurants, grocers, caterers, distributors and school districts throughout the state of Arizona. Its' strict attention to quality, freshness, on-time delivery and product innovation has made them a valued partner with their customers.

Contact Us For More Information About Our Products


"Rito's uses these tortilla's and they have the best burritos in town!"

- Thomas H

"They have a great history in making our tortillas for our family restaurant. Tortas Chano team thanks Mama Lola's for their quality and service."

- Roger A.

"I discovered...all varieties of tortillas (corn and flour), freshly made of high quality ingredients. They have an impressive line of offerings, including tostada shells of various colors. I left with tasty blue corn tortillas, healthy but very tasty whole wheat tortillas, and a batch of awesome tasting red child whole wheat flour tortillas. Given that their products are affordable, made without preservatives, and high quality ingredients, I can't see buying my tortillas anywhere else."

- Tony H.

"Great staff, very nice and helpful. Gluten free and organic masa available."

- Lewis P.

"I've been searching since 2001 for a good tortilla in AZ. I'm born and raised in the SF Bay area with lots of tortilla factories around. Mama Lolas is the first yellow corn tortilla that is just tortilla no MSG or other things I can't pronounce. They are thick and wonderful. They do not fall apart great for making enchiladas and tacos. We also made corn chips. This is the only tortilla I will buy from now on and I have to drive almost 15 miles from my home in far east Gilbert to superstition market to buy them!"

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